Our Black Friday sale is here. Up to 25% off our bestsellers! Discount applies automatically at checkout

Shipping policy

Shipping & Deliveries

We offer FREE standard shipping on USA orders above $35 (excl. Hawaii and Alaska)! Standard delivery fees apply to orders below $35.

Once your order is shipped, you will receive a shipping email with a tracking number so you can monitor the progress every step of the way. Please allow some time for your tracking information to be updated as it is not activated in real time.

Good things take time to create. Our items are made to order and handcrafted with love, so please allow up to 48 hours for processing and 3-10 business days for USA delivery. Shipping times may vary depending on your specific location.

Order Process Time

Orders will be processed on business days (Monday to Friday) excluding Saturdays, Sundays and public holidays.  Delivery can take place from Mondays to Fridays, excluding Saturdays, Sundays and public holidays.

Shipping Delays

Please note that we do not have control over shipping delays. If you have questions about your delivery status, please do not hesitate to contact us. Possible reasons for a delay include:

1. Delays due to COVID-19 Pandemic.
2. Parcel is awaiting space availability on the shipping aircraft
3. Parcel simply needs time to go through the system - some cities take longer to process items than others

Incomplete Address

If an error such as an incomplete address is made during the input of your order in the checkout process, we have the right to charge a reshipment fee of $10.00 for orders that are return to sender due to an incomplete address.

Lost Packages

Once order is shipped, it will be the responsibility of carrier to complete the delivery and should there be claims about lost packages, please get in touch with us and we will launch an investigation.

Fulfilment Order

Due to high demands, orders will be fulfilled in the order they are received, and therefore we may sell out before a certain item is processed.

In order to get your order to you as quickly as possible, some items may be shipped out separately depending on availability.